Toledo Clinic's Neurology Department is seeking a full-time Medical Receptionist to answer phones, schedule appointments, and support the front office in a busy Neurology Office.

The hours are Monday-Thursday (8-5) & Friday (8-4). No weekends or holidays. Previous medical office experience is strongly preferred.

General Summary :

Perform various clerical duties to support the operation of the office.

Principal Duties & Responsibilities :

• Answering phones - courteously and professionally.
• Scheduling appointments, lab tests, surgeries, etc.
• Verifying referrals and / or pre-certifications.
• Updating insurance information.
• Taking messages accurately and relaying to appropriate personnel.
• Collecting co-pays.
• Preparing and cleaning exam rooms.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required :

Education :

HS diploma or GED.

Required :

• Excellent communication, phone, and organizational skills required.
• Computer skills helpful.
• Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.

Preferred :

• Previous clerical experience in a medical office
• Medical related coursework

Last updated : 2024-04-28